Welcome, City of Fort Collins Employees. Your Dependent Care Benefit Is Ready.
100 hours of employer-paid care for your family: childcare, adult care, pet care, postpartum support and more. Backed by a vetted provider network and 24/7 concierge dispatch.
MyWoosah Benefit Voucher
City of Fort Collins
Hours Available
Renews annually
100.0 hrs
$7.00
Per Hour Copay
0
Hidden Fees
24/7
Dispatch
What Is MyWoosah?
A one-stop dependent care platform designed for the modern workforce. Matching, family control, and concierge support all in one place.
Unlike traditional care agencies that assign caregivers or marketplaces that leave you to search on your own; MyWoosah matches you with care providers who meet your specific needs.
You remain in control throughout the process. Review profiles, schedule interviews, communicate directly, and select the provider(s) who best fit your family.
With MyWoosah, you always decide who supports your family's care needs.
Traditional Agency
Assigns a caregiver to you. No choice, no interviews, no control.
Generic Marketplace
Leaves you to search, vet, and manage everything yourself.
MyWoosah
Matches you with vetted providers; you review profiles, interview, and choose who cares for your family.
What's Included In Your MyWoosah Benefit
Every feature below is part of your employer-sponsored plan; no add-on costs.
Understanding Your MyWoosah Care Costs
No surprises. No hidden fees. Three clear buckets: what the city covers, what you chip in, and how to extend your coverage when needed.
What the City Pays
Your employer-sponsored coverage
- 100 annual care hours banked for you
- Platform access & AI matching fees
- 24/7 concierge support
- Emergency backup-care dispatch
What You Pay
Transparent, predictable costs
- $7.00/hr co-pay per active session
- Direct in-platform billing
- Optional service tips
- Transparent receipts for every booking
Need Extra Hours? — CNPL
Care Now, Pay Later financing
- Care Now, Pay Later financing
- Zero credit checks required
- Flexible installment schedules
- Instant emergency approval
Moments MyWoosah Helps
Tap any scenario below to see the exact steps, average dispatch time, and a direct booking path.
Situation
"School closed unexpectedly"
Tap concierge or open the MyWoosah AI assistant to dispatch a background-checked provider for the school day.
How MyWoosah Works for City Staff
A 6-step connected pipeline from one-time activation to a full ongoing care dashboard.
Activate
- Tap Activate Button
- Enter work email
- Open activation link
Profile
- Create family account
- Build family profile
- Add dependents
Matches
- Open New Matches
- Approve / reject
- Mark preferred
Connect
- Message matches
- Schedule interviews
- Run video interviews
Schedule
- Create requests
- Assign preferred
- Loop in concierge
Dashboard
- Messages & invoices
- Care history
- Live notifications
Understanding Your MyWoosah Care Providers
Everything you need to know about how providers work on the platform.
Qualified Background-Checked Professionals
Providers are carefully screened and have completed identity, employment history, criminal background, and sex offender registry verification. They maintain minimum CPR / First Aid certification, with many holding additional qualifications and specialized experience.
Rated & Reviewed
Every completed service generates a rating and review request. You can see a provider's full history before booking — no surprises.
You Choose Your Provider
Once matched, you review provider profiles and choose who you want to interview and work with. No provider works with your family without your approval.
Recurring Scheduling
Found someone your family loves? Mark them as a preferred provider and set up recurring care. That provider will be auto-assigned to every booking.
💡Tips for Successful Care Requests
Realistic Expectations
Some care situations may require additional time to identify the best provider match; medical needs, developmental disabilities, behavioral support, transportation, mobility, or other specialized requirements may need extra screening, provider interviews, or coordination before services begin.
Our team will work closely with you throughout the process to understand needs, identify qualified providers, and ensure the best experience for your family.
How MyWoosah Keeps City Families Safe
Trust is everything in dependent care. Here is our four-pillar safety system.
Provider Verification
- 100% background-checked
- CPR / First Aid certified
- Identity verified
- Reference-checked
Family Control
- You interview every match
- Approve or reject any provider
- Block or report instantly
- Rate every experience
Platform Oversight
- Real-time session tracking
- Issue escalation protocols
- 24/7 trust & safety hotline
- Compliance monitoring
Radical Transparency
- Verified ratings & reviews
- Full provider work history
- Transparent messaging logs
- Service documentation
What Employees Can Realistically Expect
Provider Matching
Immediately after profile creation
Emergency Dispatch
1–3 hours for urgent requests
Interview Scheduling
Typically 24–48 hours
Preferred Care
Instantaneous with support
Frequently Asked Questions
Pick a category to dive in; answers before and after you activate.
Real-Time Support Options
Multiple ways to get help; fast. Text us 24/7.
AI Concierge Assistant
24/7 instant chat on this page — answers, bookings, scheduling.
Chat Now →Phone Support
Dedicated toll-free line. Mon–Fri 8am–8pm ET.
844-775-0775 →Text Concierge
Fort Collins dedicated SMS line — available 24/7.
404-905-5449 →Email Support
support@mywoosah.com — response within 24 hours.
Email Us →
Because Every City Employee Deserves a Breather.
Your benefit is live. Your dedicated team is ready. Activation takes just 60 seconds.